Draft Draft, to be checked by a lawyer before launch.

Terms of use.

These are the rules for using the Trek Eleven website (trek11.com.au) and the Trek Eleven app. They are written in plain English. If you do not agree with them, please do not use Trek Eleven.

1. Who we are

Trek Eleven is a camping guide for Australia. It is run by one person as a sole trader in Busselton, Western Australia, under the business name Trek Eleven (ABN 85 543 288 407). In these terms, “we” and “us” mean Trek Eleven.

You can reach us at hello@trek11.com.au.

2. The documents that apply

When you use Trek Eleven, these documents apply to you:

If two documents say different things, the more specific one wins. For example, the Contributor terms win on what you add.

3. Trek Eleven is in testing

Trek Eleven is a test version. Things may change, break, move or disappear. We may reset information created during testing, including points. We do not promise it will always be available, or free of mistakes. Some people may see features that others do not.

4. Free to use, and no account to look around

Using Trek Eleven is free. You can look around the whole website and app without an account. You only sign in to add something.

If that ever changes for a feature, we will tell you before we ask you to pay anything.

5. Check before you go

Camping information can be wrong. Please read this section properly.

  • Information on Trek Eleven comes from campers, property owners, public lists (such as OpenStreetMap and Main Roads WA), official feeds, and our own checks.
  • It can be wrong, incomplete or out of date. Roads, fire bans, closures, tides, weather and rules change quickly.
  • Each fact shows where it came from and how old it is, where we have that. A recent date does not mean a place is safe, open or allowed.
  • We never say a place is safe. We never say it is open or legal to camp. We say what was reported, and when. “Camping reported here” is not permission to camp.
  • Notes about access for your vehicle are reports from visitors. They are not a promise that a track suits your vehicle.
  • You decide where to go, and whether it is safe. Before you travel, check with the land manager and the official sources, and read the signs when you arrive.

More detail is on the Check before you go page.

6. Safety and emergencies

  • Trek Eleven is not an emergency service or a warning system. Do not rely on it to keep you safe. In an emergency, call 000.
  • Fire and road information that we show from official feeds is shown as the source published it. It can be late. We check about every 15 minutes, and we may not be able to reach the source. If we cannot check, we say so.
  • “Nothing listed” does not mean it is safe. Fire bans can start at midnight. With no signal, the app cannot check at all.
  • If anything on Trek Eleven is different from Emergency WA, DBCA, Main Roads WA, the Bureau of Meteorology, your local shire or the land manager, the official source is right. Their warnings, bans, closures and signs come first.
  • We only link to DBCA park alerts, DBCA burn information, Bureau of Meteorology warnings and SharkSmart. We do not copy their content.

Official sources to check:

7. Private property

  • Never enter or camp on private property without the owner’s OK.
  • A place being on Trek Eleven is not permission to stay there. That includes places that came from OpenStreetMap, which may be private, closed or in a slightly different spot.
  • Farm stays on Trek Eleven (farms, wineries, stations and other private land) are added by their owners. Book with the owner first. Never just turn up. We are not part of any booking.
  • The rules for camping on private land differ from shire to shire. You are responsible for knowing the rules where you stay.

8. Your account

  • You sign in with a passkey (your phone’s screen lock, Face ID or fingerprint). There is no password and no email address.
  • You choose a display name of 2 to 30 characters. It is public, so pick a name you are happy for other people to see.
  • Anyone can make an account, including children, so families can earn points together. If you are under 16, a parent or guardian must agree to these terms for you before you make an account. Use a nickname as your display name.
  • Keep your device and passkey secure. Anyone who can unlock your phone can act as you.
  • We hold no email address or password for your account, so if you lose every device that has your passkey, we may not be able to get you back in. Use “Add another device” in Settings to set up a second device before you need it. Keep the one-time code it gives you to yourself.
  • One account per person. Do not make extra accounts to collect points, to get around a removal, or to pretend to be several people.
  • Do not choose a name that pretends to be someone else, is offensive, or is advertising. We may change or remove a name.
  • You can delete your account at any time in Settings. The Privacy policy and the Contributor terms say what happens to your information.

9. Points

  • Points are a thank-you for helping to keep information fresh. The rules are shown in the app.
  • Points in the test version may be reset, changed or removed at any time, including at launch. They have no cash value. They cannot be sold, swapped or transferred. They are not a promise of any prize, reward or discount.
  • You earn points for real contributions made in good faith. For things you do at a camp, you earn points only if you are really there.
  • We may take points off, or close an account, for mistakes in awarding them, cheating, faked locations, automated use, or content we remove.

10. How to behave

Please do not:

  • break the law, or use Trek Eleven to do so;
  • add anything you know is untrue, or fake your location;
  • copy text, photos or data from other apps, websites or guidebooks into Trek Eleven;
  • review or answer questions about your own business as if you were a camper, or pay or reward anyone for a review or answer;
  • harass, threaten, abuse or discriminate against anyone;
  • post other people’s private details;
  • upload anything illegal or harmful, including computer viruses;
  • scrape, copy or republish large parts of Trek Eleven’s information, or use it to build a competing database;
  • use bots or automated tools to use the app, or try to get around its limits, break into it, overload it or test its security without our written OK.

11. What you add

If you add anything, the Contributor terms apply. In short: you keep ownership, you give us a licence to use what you add, you add only your own photos and words, and you are honest.

If you list a property, the Owner terms apply as well.

12. Our content and other people’s data

  • The Trek Eleven name, logo, design and wording, and the way we collect, check and arrange information, belong to us or to people who license them to us. You may use the website and app for your own use. Copying large parts of them for another purpose needs our written OK.
  • Some information comes from other people under their own licences. OpenStreetMap data is available under the Open Database Licence. Main Roads WA data is available under Creative Commons Attribution 4.0. Emergency WA material is available under Creative Commons Attribution-NoDerivatives 4.0. Those licences still apply to that data. We credit each source where we use it. Their owners do not endorse Trek Eleven.
  • Photos on the website are used under the Unsplash and Pexels licences, and are credited.

13. Taking things down, and complaints

  • We may edit, hide or remove anything people add, and warn, suspend or close an account, if we think it breaks these terms, is wrong or unsafe, is unlawful, or causes trouble for others. We will say why where we can. We do not have to publish anything.
  • If you think something on Trek Eleven is wrong, is unlawful, infringes your rights, or is about you and should not be there, tell us. Use “Report a problem” in the app, or email hello@trek11.com.au. Tell us what it is, where it is, and why. We will look into it, we may hide it while we do, and we aim to act within 7 days.
  • If you have a complaint about us, email hello@trek11.com.au. We will reply and try to fix it.

14. Other websites

Trek Eleven links to other websites, such as official sources and property owners’ own pages. We do not control them and we do not endorse them. What you do on them is between you and them.

15. What we promise, and your rights under Australian law

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms takes away any right you have under that law, or under any other law that cannot be excluded.

In plain words: Australian law gives consumers guarantees about services, such as that they are provided with due care and skill. If we do not meet one of these guarantees, you may be entitled to a remedy, for example having the problem fixed, a refund of what you paid, or compensation for loss that was reasonably foreseeable. Trek Eleven is free to use, so there may be nothing to refund, but your other rights stay.

Apart from those rights, and only as far as the law allows:

  • Trek Eleven is provided “as is”. We do not promise that information is accurate, complete or up to date, or that the website or app will be error-free or always available.
  • We are not responsible for loss, damage or injury that comes from your use of Trek Eleven or your reliance on its information, your choice of where to go or stay, what any other person does (including property owners, other campers, and land managers), a booking you make with an owner, other websites, or events outside our control, such as a failure of the internet, a mobile network or a hosting service.
  • We are not liable for indirect loss, such as lost profit or lost opportunity.

This section does not limit any liability that the law does not allow us to limit.

16. Changes

  • We may change or stop any part of Trek Eleven.
  • We may change these terms. We will put the new version on this page with a new date. For changes that matter to you, we will tell you in the app and on the website, and we aim to give at least 14 days’ notice, unless a change is needed straight away for legal or safety reasons.
  • If you keep using Trek Eleven after a change takes effect, you accept it. If you do not agree, stop using Trek Eleven and delete your account in Settings.

17. Law

The law of Western Australia applies to these terms. You and we agree to the non-exclusive jurisdiction of the courts of Western Australia. This does not take away any right you have under the Australian Consumer Law or other laws that apply where you live.

18. If part of these terms does not work

If a part of these terms is found to be invalid, the rest still applies.

19. Contact

hello@trek11.com.au

Draft, to be checked by a lawyer before launch. Nothing on this page is legal advice. Draft 1, 20 October 2026.